Shipping Timelines and Delivery Policies

Transparent Delivery Schedule

We are committed to providing a clear and transparent shipping timeline for your custom bobblehead order.

Delivery Schedules

When placing your order, you can select your preferred delivery timeframe. Please note that due to the intricate hand-sculpting process, we cannot guarantee exact delivery dates, but we make every effort to meet your expected timeline.

Proofing and Approval

Once production begins, we will send you proof images to keep you updated. Please check your email regularly to ensure our messages are not marked as spam. Delays in proof approval or revision requests may extend your estimated delivery time.

Holiday Exclusions

Our delivery estimates do not include national holidays such as Christmas, Thanksgiving, and July 4th. These dates may impact production and shipping timelines.

Production Start Date

Production begins the day after we receive your submitted photos and payment. For example, if you place an order on Monday, the production timeline starts on Tuesday (excluding holidays).

Shipping Information

Our products ship directly from our manufacturing facility in China. We use reputable carriers such as DHL, FedEx, and UPS. Please note that a signature is required upon delivery to ensure secure receipt.

Estimated Shipping Times

While we provide estimated shipping times, we cannot guarantee exact delivery dates. Delays due to customs clearance, failed delivery attempts, or carrier cutoffs are beyond our control.

Order Cancellations and Refunds

We do not offer refunds or post-account adjustments for missed delivery dates. By placing an order, you acknowledge and accept these terms.

No Guaranteed Shipping Time

All provided shipping timelines are approximate. Due to the meticulous handcrafting process, exact completion and delivery dates cannot be guaranteed.

Delivery Signature Requirement

To ensure a successful delivery, please provide an address where someone will be available to sign for your custom bobblehead upon arrival.

If you have any questions about your shipping timeline, feel free to contact our support team for assistance.